Safety and scams
Is my payment protected?
Yes. The seller is only paid after you receive the item: as soon as you confirm receipt, or 48 h after delivery. A problem within that time — parcel not received, item not as described, doubt about authenticity, item damaged? Report it from the order: the payout is blocked and a person decides.
Someone suggests paying outside VeriFlip
Say no: outside the site, your payment is no longer protected. Report the listing, reason “Payment requested outside the platform”.
A message seems to come from VeriFlip
VeriFlip will never ask you for your bank details, your password or a code by email, and will never send you a payment link. Everything happens on your “My orders” page. A message asking you for anything else is not from us: don’t click anything and forward it to contact@veriflip.app.
Spotting a suspicious listing
Catalogue photos, a very low price on a big brand, an invitation to chat elsewhere. Look at the seller’s profile: time as a member, sales, reviews — only left after a delivered order.
Report a listing
On the item page, “Report this listing”, even without an account: choose a reason and describe what you saw. A person reviews it and tells you the decision. Community rules
A member is harassing me
Block them from the conversation: “Bloquer ce membre”. They can no longer message you, make you an offer or buy an item from you. Report the listing too, reason “Abusive language or harassment”.
I’ve been scammed
Paid on VeriFlip: report the problem from My orders. Paid elsewhere: report the listing and file a complaint with the police.